Terms of service

Welcome to alli. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree, please discontinue using the website.

2. Eligibility

You must be at least 18 years old to make a purchase.
By ordering, you confirm that all information provided is accurate and complete.

3. Product Information

All products are 100% authentic, sourced from verified suppliers.
Product images on the site are for representation and may slightly vary from the actual product.
Prices, descriptions, and availability may change without prior notice.

4. Orders & Payments

We reserve the right to accept or reject any order.
Payment must be completed using the available payment methods at checkout.
If an order cannot be fulfilled, we will cancel it and issue a refund.

5. Shipping & Delivery

Standard delivery time is 5–7 days, depending on location.
Delivery times may vary due to external factors (courier delays, weather, holidays).
Shipping fees (if applicable) will be shown during checkout.

For complete details, please refer to our Shipping Policy.

6. Returns & Refunds

Our return and refund process is governed by our Return & Refund Policy.
Key points include:

Returns accepted within 7 days of delivery (unused & unopened items only).
Refunds are issued within 5–7 business days after inspection.
Return shipping is processed in 2–5 days after the item is received.

Full details are available in our Return & Refund Policy.

7. Prohibited Activities

You agree not to:

Use the site for any illegal or fraudulent activity
Attempt to access restricted areas or server data
Misuse our products, brand name, or intellectual property
Submit false, misleading, or abusive information

We reserve the right to suspend accounts violating these rules.

8. Intellectual Property

All content—including logos, product images, text, graphics, and design—is the property of BrandsPerfume and protected by copyright laws.
Unauthorized reproduction or use is strictly prohibited.

9. Pricing & Errors

If a product is listed at an incorrect price due to an error:

We may cancel the order
You will be notified, and any payment will be refunded

We are not obligated to fulfill orders based on incorrect pricing.

10. Third-Party Services

Our website may include links to third-party platforms (payment gateways, courier tracking, etc.).
We are not responsible for the content, accuracy, or practices of these external sites.